FAQs
Elysian Academy – Frequently Asked Questions (FAQ)
SECTION 1: ELYSIAN ACADEMY (eCommerce Website)
What is the Elysian Academy website?
Elysian Academy is the official eCommerce platform where customers can explore,
purchase, and register for professional training courses in Animal Assisted Interventions
and related disciplines.
How do I register for a course?
You can register for any available course directly through the Elysian Academy website.
Once your purchase is complete, you’ll receive an email with enrolment details and
platform access instructions.
Introduction Day to Animal Assisted Intervention
What is the duration of the course?
A full-day program, typically running from 9:30am to 4:30pm.
Is the course accredited?
Yes, it is CPD-accredited, providing a recognised certificate upon completion.
Who can attend?
Anyone interested in Animal Assisted Interventions — including educators, social workers,
counsellors, therapists, healthcare professionals, volunteers, and animal enthusiasts.
Are there prerequisites?
No prior qualifications are required. This course is designed for beginners and those
curious about the field.
What topics are covered?
• History and principles of Animal Assisted Interventions (AAI)
• The role of animals in therapy
• Ethical and safety considerations
• Practical applications in various settings
Is there hands-on experience with animals?
Yes, participants will engage in demonstrations and interactive sessions with animals.
Can individuals with allergies or fear of animals attend?
We aim to create an inclusive learning environment. However, participants with severe
allergies or fear of animals may find some activities challenging. Please contact us to
discuss accommodations.
What should I bring?
Bring a notebook, pen, and comfortable, weather-appropriate clothing for both indoor and outdoor sessions. You should also bring a packed lunch, water, and waterproof outerwear.
Will I receive certification?
Yes, participants receive a CPD-accredited certificate via email upon successful
completion.
Level 5 Diploma in Animal Assisted Intervention
How is the Diploma structured?
The Diploma consists of eight modules, each including on-site sessions at a therapy farm,
virtual learning, assignments, and a reflective learning portfolio.
How much time is spent on-site?
Typically 1–2 days per module, with additional online learning and tutor meetings.
What are the entry requirements?
Applicants must:
• Have completed the Introduction to Animal Assisted Therapy and Intervention workshop
with Elysian
• Be 21 years or older
• Demonstrate English proficiency (IELTS 6.5 or equivalent)
• Have relevant experience in health, social care, education, or a related field
• Possess emotional resilience for the course demands.
How is the course assessed?
Assessment includes reflective journals, case studies, assignments, and quizzes — all
graded on a pass/fail basis.
What if I miss a training date?
You can attend the missed module the next time it runs. Each module is offered at least
twice per year.
What are the progression opportunities?
Graduates are equipped to facilitate AAI in health, social care, or educational settings and
may pursue further professional development or employment within the field.
For general course or registration questions, please contact: academy@elysianuk.org
SECTION 2: ELYSIAN ACADEMY ONLINE (Learning Platform)
Elysian Academy Online is the digital learning platform where students access, complete, and track their training courses after purchasing them on the main Elysian Academy website.
Where do I find my purchased courses?
Log in to Elysian Academy Online (www.elysianacademy.online), click on “My Courses” on your Dashboard, and all purchased courses will be displayed.
How do I resume a course I’ve already started?
Click “Resume” on your Dashboard to continue any course in progress. You’ll see which
modules remain and your current progress.
Can I take courses at my own pace?
Yes. Most courses are self-paced unless otherwise stated (e.g., live webinars or
instructor-led sessions). Note that some courses may have completion deadlines.
What do I do if my course has expired?
Please contact academy@elysianuk.org for renewal or re-enrolment assistance.
How do I reset my password?
Click your profile icon (top right of the screen), select “Change Password”, and follow the instructions.
How do I update my profile details?
Select your profile icon ® Profile Tab ® Edit, then save your changes.
Why am I not receiving email notifications?
Check that your registered email is correct in your profile. Notifications are sent to your
registered email and your Messages tab. If you’re still not receiving them, contact
academy@elysianuk.orgWill I receive a certificate after completing a course?
Yes. Certificates are automatically issued and can be downloaded once the course is
completed.
Can I retake a course or quiz?
Yes, unless restrictions apply. Check your course details or contact support for
confirmation.
How do I contact support?
For any technical or platform-related issues, email academy@elysianuk.org